Identifying and understanding your personal strengths and the strengths of others

12/02/2019

Transcript

Chris Sulimay: [Crosstalk]. You heard Brian, we’re going to do this in 20 minutes.

John Palmieri: [Incomprehensible]

Chris Sulimay: Hi everybody, welcome to the shop talk podcast brought to you by 124Go. [00:00:30] I’m a co-host today, Chris Sulimay, I’m here with my good friend.

John Palmieri: What’s my name? John Palmieri.

Chris Sulimay: And we’re also sitting here with Mr-

Brian Purview: Brian Purview.

Chris Sulimay: Who funnily enough on our last podcast, if you go back and listen to it at the end of it, he said, “I hope you guys invite me back.” Well, he is actually the boss of this whole thing and I guess we must invite you back if you decide to come back [laughter]


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John Palmieri: This is called creative sucking up.

Chris Sulimay: That’s right, absolutely. I’m doing it live. But [00:01:00] we’re in the middle of a fantastic day of planning and in our last podcast we really touched on the seven gifts of leadership, but there’s more to that story and we wanted to split it up and make it palatable and listenable. And so, in this podcast, what we really want to do is cover, that there’s that big picture perspective and then Brian always kind of shares about the personality types and how you identify number one in yourself really, what your strengths are. So, you can [00:01:30] surround yourself with people that have other strengths, as well as really, if you’re a salon owner or manager or leader, teacher hopefully it gives you some insights on how to identify the strengths and others that you work with. And so, John how do we want to get back started into this conversation?

John Palmieri: I think I want to start if I can is I want to start here. So, our last podcast we talked about the seven gifts of leadership and one of the things, to paraphrase or to keep [00:02:00] this on the shorter side, is you’ve talk about how those seven gifts people have usually a combination of them, one of the strengths of a true leader is to kind of look at those strengths and put people in the right place, the right position, we used the football analogy which is great. Before we go into the four different personality types, I guess I want you to kind of set us up a little bit and how are the four personality types different than the seven leadership gifts? Does that make sense? Cause  [00:02:30] I think that’s the question people are going to ask, “that’s the seven leadership traits. That’s awesome. How was that different? How do they add to or enrich with the four different personality types?”

Brian Purview: Well, okay. So, the seven gifts really, the top two or three we have identify the place in life or the type of position that we’re going to be in or the occupation we’re going to choose where we’re going to find the most fulfillment. Okay? [00:03:00] Personality is the type of person we are that we are as we’re doing our job. So, other words, we can be different personality types in within these different positions you get all types of people. You have to understand that, I guess is what I’m saying. So, we talked about first just on the stylist side and when you look at the gifts, typically the most stylist or server giver compassion. Those are their top attributes. If you look at the owners, people that are business [00:03:30] owners, which I am. And again, the reason I know all these things is I have occupational testing sheets [Incomprehensible]. The highest gifts for really enjoying what you do as an owner tend to be around the administrator, the exhorter or encourager and the giver. And those are my top three. So, that’s the reason, for instance, that I did go to cosmetology school to study to do hair but I’ve never had any passion doing hair, [00:04:00] I’ve always had passion in the business. That’s the reason, okay? So, that’s the gift side. The personality is then what is the type of person we are that we are as we pursue our career.

Chris Sulimay: Yeah. And just if you’re just listening to this podcast and you didn’t hear our one before, those seven gifts are a perceiver. And this is a person who sees things more naturally, black and white. They’re very stick to the truth, is a truthful person. Maybe somebody who gives it to you [00:04:30]
a little too honest sometimes. The Admin, that’s natural problem solver. The exhorter or encourager, the teacher, the giver, the server and then somebody that has the gift of compassion. So, those are in a nutshell, the seven gifts of a natural leader if you’re just joining us for this on your first one.

Brian Purview: Yeah. Yeah, it’s interesting. [Incomprehensible] is maybe a car. These are the options we have. The personality is the music we drive around with. How about that?

Chris Sulimay: [00:05:00] Nice.

John Palmieri: All right. So, tell us what are the four songs? [Crosstalk]

Brian Purview: To make it simple, I love to use animals. And so let’s talk about animals and some of the characteristics they are, and again, none of these is better than the other. So, the first one that I am high in is the personality of the lion. So, what do we think of, I’ll ask you guys, when you think of a lion, what do you think of?

John Palmieri: I think it’s somebody that’s courageous, I think of somebody that doesn’t have [00:05:30] obviously no fear, comes with the courage. But I always think of someone that’s maybe self-assured, has that courage, doesn’t have any fear, is a natural leader, maybe has a little bit of charisma that comes with them because who doesn’t like that beautiful lion with the Mane. So that’s what I think of.

Brian Purview: And that’s exactly, the lion is called the king of the jungle. And so, people,

Chris Sulimay: I’m a Leo by the way, just so [Crosstalk][laughter]

Brian Purview: Oh, Really? Okay, alright. [00:06:00] So, lion-

John Palmieri: I’m speechless only because, only because somehow Chris finds a way to talk [laughter].

Brian Purview: In just a minute Chris, I’m going to talk about the [incomprehensible] because if you remember, we have 20 minutes to focus here guys.

Chris Sulimay: That’s right, that’s right.

Brian Purview: So, I’m going to talk about you in just a minute.

Chris Sulimay: Back to the line.

[00:06:30] Brian Purview: As I would say, the lion is the king of the jungle, and so the lion personality, this is what will happen is let’s assume you divide up into a group activity. Maybe you’ve been in college or in school somewhere and they give you a group project, but they didn’t designate a leader. Well, what will tend to happen is chaos will happen and the person that has the lion personality will get very frustrated. And in order to provide leadership, they will step up to the plane. This is what you see [00:07:00] a lot.

Chris Sulimay: That’s a great analogy.

Brian Purview: This is it. Let’s just go ahead and go here. If we as a salon owner are not naturally a lion, if we aren’t providing leadership, what’s going to happen is when you do get a lion personality in your company, if they don’t see leadership, you’re not going to understand why, but they’re going to rise up to try to provide guidance to your team. So, we need to understand that and again, we possess all four of [00:07:30] these personality types [Incomprehensible] in varying degrees and sometimes we have to work harder in certain ones. So, if you’re the owner of the salon we’re going to have to work on that lion, that leadership [Crosstalk]

Chris Sulimay: This is a really common phenomenon for small salon owners who maybe they’re a giver, a server, a teacher, and they opened a salon and maybe they’re actually, you know, it’s funny because I’m learning these personality types from you. I hadn’t heard this before until this morning and so I’m enjoying it, but [00:08:00]
maybe they don’t have… And they start to feel frustrated over “how come I can’t get my team to rally around me?” or “how come this other natural leader who I trained by the way who came out of hair school and I taught them how to cut hair-

John Palmieri: They had nothing!

Chris Sulimay: -is gaining more influence than I am in the salon?” It’s becoming apparent that this is a part of it, right?

Brian Purview: Yeah, and a person without natural, again, I’m a natural lion. I don’t have a problem standing up and leading and I’m okay making mistakes a little bit like  [00:08:30][Incomprehensible] sometimes which I do because I understand that the group needs leadership and so I’m there to provide it. Now, the other thing that we’ve talked about a lot in previous podcasts, what is the heart of the lion what was the heart of the [Crosstalk]. We won’t get into that today, but anyway, that’s the natural lion. Let’s move to the next one. All right, and let’s talk about you for a second, Chris. All right? The otter. Now how do we picture that, let’s talk about that. What does an otter like, what do you say Chris?

Chris Sulimay: Super happy.

Brian Purview: Okay, that’s good.

Chris Sulimay:Swimming around, good [00:09:00] worker, likes to do the stuff.

Brian Purview: I picture, I always see this, I see an otter in the water and they diving down, coming back up, turning over. They have their food up in their belly, they’re floating on their back and then they dive again. This is what they are, also if you picture out they’re very social with each other. The Otter personality is a very, very social creature. Okay? They like to be with other people, [00:09:30] they like that inner reaction. Frankly, they like to have a good time. That’s really, “where’s the party? Let’s have fun. Where are the people?” Now, the flip side of that otter, a lot of times their life behind the scenes can appear to be in chaos. I used to follow people out to their car after I interviewed them and I would do that for- they thought I was being nice.

Chris Sulimay: To look in the car.

Brian Purview: I would look in the car and inevitably if I had an otter there would be like crumpled up [00:10:00] McDonald’s bags and crumpled up clothes.

John Palmieri: I want to know, did you make a decision at that point that you would hire them or would not?

Brian Purview: Well, let me tell you that. Let me say that John. This is Great. You need to understand this, many times if not most, your otters can be your most productive people, at the same time they can bring the most chaos to your location because they are all over the place. So, you just have to understand that a lot of times otters are those in your organization they’re going to [00:10:30]
rule the spotlight. They’re the ones who are going to see like artists for the manufacturers. They will be on the stage. How do I become that? They want their name up in lights. I say they’re the frustrated musicians and actors or actresses that didn’t make it in Hollywood or in New York and so they got into this industry. Chris is that you? [laughter]

John Palmieri: [Incomprehensible]

Chris Sulimay: It was good while I was laying on my back eating food just a minute ago. [00:11:00] Frustrated musician? I don’t know.

Brian Purview: And again, Love my otters they can bring the team to a good time, they bring the energy and as the leader, I want them tied into my vision because if they’re not tied to division, they will in their own way create chaos to get things where they see it being.

Chris Sulimay: Well, there’s another personality type test that I’ve participated in before. That was incredibly…  It was 52 question thing that you filled [00:11:30] out. I’ve never had a more descriptive, accurate, thing come and inside of that, the line item that I fit in most, it was like 99% was influencer. And so if you have somebody who’s really active, moving and it has a lot of energy and also can grab some influence if they’re moving in the direction with you, the entire team comes along. If they’re moving away from your salon vision like you said, the chaos.

Brian Purview: Is that part of – if I may ask- the Disc Profile?

Chris Sulimay: Yes.

Brian Purview: Yeah. So, that’s exactly, really that’s what this is we’re describing- and for those of you that haven’t heard of the Disc Profile, let’s just makes it simple with animals we can picture. So again, the otter a lot of them high producers, I want them involved into my vision. You have to understand they’re going to come with a little bit of chaos and you’ve got to work with that, the best you can. Their stations, you’re going to always be on them about their bottles being turned over sideways or running out of product or their stations are dirty or [00:12:30] whatever it is. But boy, their customers are laughing and having a good time.

Chris Sulimay: Yeah. That’s correct.

Brian Purview: All right. So, let’s move on, the next one. The beaver. Alright, I know beavers well. I have a creek in my backyard and the locals call it “beaver creek” because of the beavers that live in this creek and they man, they can be destructive son of a guns. I have been in a battle with Charlie for 15 years to [Incomprehensible] the creek and floods in my yard. And so, I have studied Charlie’s every move. I have studied Charlie’s every move. I won’t tell you what happened to Charlie because let’s just say now the son of Charlie has left, but that’s another story, okay? But I am amazed the way that they build dams and the description fits so perfectly to this personality. Beavers are such meticulous, orderly people. Everything has a process, everything has a plan, everything has a place, that is the definition of a beaver. So, when you see that individual that -I’ll go back to the station- their products are from tall to small on the station, they’re clean, they cleaned them up in the morning, they refill them. They love the rule books. They love to study hair cutting and all the way that it works, they keep the records in the computer, all this crazy stuff. I follow them to the car and they usually have vacuumed the car before they came to the interview just to [Crosstalk]

Chris Sulimay: Just in case.

Brian Purview: Yeah, so understand these people. These people need order in their place. [00:14:00]
Now this is the interesting thing to understand as the leader. Be careful about putting that otter and golden retriever next to each other because-

Chris Sulimay: Beaver.

Brian Purview: I’m sorry, otter and beaver next to each other. Thanks for correcting me. Be careful of putting them next to each other because for instance, we can say and we do, you should start your day by refilling your products and be prepared for the day. The beavers is going to do that and it’s going to be perfect. During the middle of the day, the otter is going to run out of product and guess where they’re going to go [00:14:30] grab the bottle?

John Palmieri: Off the beaver’s station.

Brian Purview: Right off the  beaver’s station and the beaver is going to come unhinged. And a fight  is going to insu. Okay. Now, a lot of times the beaver needs the otter for fun, so they’re great friends, loves having fun. But as soon as the otter crosses that boundary of getting into that beaver’s dam and taking their product off their station, there’s going to be a battle. So anyway,  love my beavers they’re great, for instance, they’re great people for helping to maybe write the curriculum, they’re into the details of the way things are. [00:15:00] And as a leader, I understand these things and align them in that right position, they’re going to be fulfilled with that.

Then the last but certainly not least is the golden retriever. Now, how do we pitch our golden retriever? I’ll talk on this one for a minute and I love the movie “Homeward Bound” for anybody that has seen that movie. Do you remember that one? It’s a movie about two dogs and a cat that gets separated from their owner. Chance is this rambunctious dog, he’s the otter in the character, Shadow is the old wise golden retriever. And then there Sassy the cat. But shadow, shadow is the strength in this group here because he will say, “guys, we must get back to Chile [Incomprehensible]” [laughter] And so, golden retrievers are very loyal individuals. They have a lot of compassion and sympathy and thanks to this nature [00:16:00]
they’re very steady in what they do. And again, these can be the real, the soul of a company. And as the leader, you’ve got to recognize because they very rarely speak up. They don’t speak up and share, sometimes they can be hurting and they won’t tell you that they’re hurting. Okay? So, you’ve got to recognize these people and understand that they’re there and acknowledge them for what they do. That’s what’s   so important. If you look, and this is, again, this was part of a [00:16:30] marriage and relationship seminar years ago that I went to.

Chris Sulimay: The world of relationships with… The people that you go to work with, you spend as much or more time at work than you do at home.

Brian Purview: Here’s what happened, a lot of times if you look at opposites on the scale, really the lion and the golden retriever are opposites. The Otter and the beaver are opposites. Now a lot of time in relationships we try to balance ourselves out. So, many times you’ll find [00:17:00] where a golden retriever will look for a lion to bring the strength to the relationship and it can be a beautiful thing when that relationship and both of their hearts are in the right place, but it can be very destructive if you get a lion that doesn’t treat that golden retriever with love and respect, and a lot of times out of loyalty, the golden retriever will not leave, they stay where it can almost turn into an abusive relationship. Well, let’s transfer that to sometimes  – and I hate to say [00:17:30]this- to salons.

Chris Sulimay: Totally right, totally.

Brian Purview: Have either of you ever witnessed that before? Maybe there could be what we would call an abusive owner and maybe sometimes it’s just out of frustration, you don’t know how to get people to do what you want them to do. But have you ever witnessed anything like that before?

Chris Sulimay: I recently had a conversation with a friend who, you know, has been in a salon for a very long time and feels an incredible amount of loyalty to this, to the owner who I like also,  but isn’t a great business owner, [00:18:00] just isn’t, you know, has lost their way as it relates to business owner and this person stays. And some of the biggest… We oftentimes talk about sticking things out or like “I’m going to stick it out, if it’s up to me,” you know, I also think there’s times to pull the ripcord, I really do. I mean, the best thing I ever did, I would say career wise was resigned from Redken in 2013 as a Redken artist and I say that openly because[00:18:30] it looked on the outside.like I was successful. I mean, I was flying around the world, I was doing all kinds of events for them. I get all their major events. I spoke on really large stages. But I knew that like what my career was going to look like there. And more importantly, the value system that I felt the leadership at that time had brought, it just wasn’t matching. Like it didn’t match [00:19:00] who I was. And at the time, I mean the company’s fine, nothing against them or anything like that. But at the time it didn’t match up for my value system. And I also feel like I lost a lot of friends in that transition, people that I used to talk with on a daily basis, stopped talking to me, that whole thing. And it was a hard thing to go through. But man, the freedom and the career growth that I was able to have through and [00:19:30] being here today, right? Like that would have never happened. And I say that because – it wasn’t an abusive relationship or anything like that, but- I was in a place I no longer wanted to be or doing a job I no longer wanted to do. And if I would have been that golden retriever personality type, I know plenty of people who stay not in that artist network, but in other artist networks or other-

Brian Purview: I was going to say, you know, I’ve never heard that story before but that [00:20:00]
you left because you’re not the golden retriever.

Chris Sulimay: I can’t be.

Brian Purview: That is what’s very important as you want to be aligned with the heart of the leadership of vision.

Chris Sulimay: That’s right.

Brian Purview: Other things we’ll talk about our vision for the future things but you are, it’s that otter, it’s very easy for otters to make changes. You flow from one thing to the next. And it’s funny how the thing you mentioned, you lost friendships because that’s what you value the most probably, from those relationships.

Chris Sulimay: Yeah. Yeah. And it was really hard to do [00:20:30] because there was a time period where our value systems were aligned. But it’s interesting because just in listening, yeah. I never would have thought that that being as a part of personality type because that was like a gut check at that time, it was really hard to do because of the friendships probably.

John Palmieri: Can you have more than one of these personality types? I know with the leadership you have like you said, suggested two or three different ones kind of work together.

Brian Purview: Yes.

John Palmieri: Is the same true with the four different personality types?

Brian Purview: The most common ones that you’ll see like me for [00:21:00] instance, I am a lion otter and so I lead and I can be social, although I’ve got some of other things blended and then a lot of times the beaver and golden retriever, but in the salon industry, a lot of times I can see alignment between the golden retriever and the otter. This is a person that’s very loyal, but also very chaotic. So, that’s a very common thing. So yes, we tend to have two that will be our primary ones that drive us.

John Palmieri: Because just thinking about on a personal level, I look at the three of us, right? The [00:21:30] three of us are lions  in our own separate ways because if you’re in an environment, Brian, where there isn’t a strong leader, you’re uncomfortable, right? I’m okay with somebody else leading if I trust them and feel that he’s taking us down the right road.

Brian Purview: And that’s exactly the nature of a lion.

John Palmieri: But the minute I think you’re messing us up, I don’t know, something else is a good thing or personality form, I’m going to take over because I can’t, [00:22:00] I just can’t.  And I know Chris, you always take on a leadership role and maybe it’s not a lion, but you always take on that leadership role because of your influence. And maybe that just shows your greatest strength as an otter.

Brian Purview: I see and I may be wrong  I’ve never tested but when I watch Chris I see that otter, that influence side, you have it very relational, but my hunch would be also can be a very loyal person. I bet there is, there’s leadership in you Chris. [00:22:30] There’s leadership there.

John Palmieri: Remember  I gave it to you. [Crosstalk][laughter]

Brian Purview: This is a weird thing, I mean like, being a leader, I can lead in a group, in a group setting. I’m never uncomfortable leading but if I go to a party where I know nobody, I am so uncomfortable, I’d rather find one person in a corner and have a deep conversation.

John Palmieri: So, here’s my question. We use these personality traits and there’s a lot of [00:23:00]
similarities between us. You got otter, Chris’s got otter, I’ve got lion, you’ve got lion. I believe Chris’s got lion. Is that supposed to work? Because I think from past experience, you get too many otters in a room, too many lions in a room, too many golden retrievers in a room, you’re screwed.

Brian Purview: Well, every group needs leadership. So, let’s start there. First of all, we have that, we’ve got that covered three times over. So, in our [00:23:30] particular case, the glue that holds it all together, there’s two components. There’s the vision that you’re working out together and then there’s the underlying values that you either are connected to or you’re not. And guess what? We have both. And so, I’m expecting absolutely great things, if the industry is looking for the things that we’re there to bring to them, if the market is there we together, collective as a group, we’re going to accomplish some great things. Not because that’s what we’re searching for just because it’s there [00:24:00] and we’re on a collective similar vision with what we’re going to do.

John Palmieri: And that’s perfect. I think honestly, that’s another conversation for another podcast I think, because I want to go deeper in that. But I love the fact that you brought us back to that point. You can have people with different leadership skills, you can have people with different personality types. We don’t all have to be the same. We don’t have to be mirrors of each other, we don’t even have to be alike. The fact that we have a common vision and common [00:24:30] values it brings a team together, that’s magic.

Brian Purview: Guys ,how did we land a spaceship on the moon, if you believe we did, and I do. How did we do that so fast? There was one vision, collective vision together. Everybody was bought into it and we conquered that in record time. It was amazing. That’s what can happen when you get bought into a vision together, when people trust each other.

Chris Sulimay: It’s fantastic. And I’m sitting here thinking about salons, right? And I’m going, you know, because if [00:25:00] you’re an owner or you’re just a hairdresser in general and you’re listening to this, obviously we have a lot of fun talking, right? So that’s, but please don’t miss our point. You’re probably thinking about where do you fall in this personality type range? Maybe there’s a couple that you identify. And here’s the fact, a lot of people think that they need to grow a group or a team that has their exact [00:25:30] same type, their exact same vision or exact same thing. And I’m thinking, I’m kind of having a joke with myself as you all were just talking. Imagine a salon full of Otters, you might have a ton of fun, but you know, ask yourself the question, how tough will that be to achieve our goals if we don’t have that leadership, you might have a leader, a lion and a bunch of otters. But unless you have [00:26:00]
that beaver somebody in there who can do the tasks. And interestingly enough, there’s a person in our company who I adore working with and I’m identifying this person as that mindset. I would let her do that for herself. But we couldn’t be more opposite. And when I think about the person that, I am going to use the word “need,” when I’m trying to produce tasks, I need to meet with this person or [00:26:30]
else I won’t be able to get out of my head and onto paper and into a calendar and in order and dated, without that person I’m useless. And so, you know, as it relates to building teams that the greatest, the strongest leaders that I’ve ever seen, and Brian you’re great at this, are the type of leader who’s strong enough and as an owner of the biggest downfall I see all [00:27:00] the time is the opposite of this. But the type of leader who is strong enough to allow the people around you to be great. So, I would rather know that this person that I work with on the regular, I know that she’s better at this stuff than I am. I mean, without me knowing that, she can’t shine in the way that she shines. Right? Or I never give that person the ability to be an awesome part of it. And it’s amazing what happens [00:27:30] when you honor that in somebody, how much bigger that thing grows.

Brian Purview: Well, one of the things I tell my managers, if you watch me, let’s say in a salon, actually being the salon manager, which I am right now in one of the salons, just because I’ve enjoyed doing it and now I’ve gone back for a few months just to do it again. But I say, you know when you’ve arrived, when you can spend your day sitting in the waiting room or hanging around the front desk with a cup of coffee and everything is [00:28:00] running great because you got people in the right place doing the right things. And frankly that’s how I’ll spend most of my time is I hang out so that I can talk, I can see, I can listen and I can communicate with the people around me as they get everything done, and don’t get me wrong. I would get in there and I do get in there and I love it when I can jump in and help out. My favorite thing to do is sleep, I’m really good at it, seriously, I’m great in sleeping and I’m proud when I can get a [Incomprehensible] everybody loves it when I do that. But the point being is [00:28:30] if there’s enough help and things are smooth, I can stand around as the leader drink my coffee and everybody’s getting things done and they feel fulfilled doing it because we’ve got them in the right place.

Chris Sulimay: That’s awesome. I think this has been a great discussion.

John Palmieri: Yeah, love it.

Chris Sulimay: Brian, you got some closing thoughts on this topic?

Brian Purview: You know in these things,  it helps to get that a lot of frustration to understand all these personalities that are made for a reason, the same reason we all have these different gifts. When we can understand that, it helps us to begin to put the puzzle together [00:29:00] because the puzzle or the people that we have placing them in the right place where they can be fulfilled, where they can win, be satisfied, do a great job, and then you get everybody in the right place so that we’re all working towards a common goal, that vision that we plan as a leader, that everybody buys into and it’s a beautiful thing when that happens.

John Palmieri: Awesome.

Chris Sulimay: Beautiful.

John Palmieri: All right. Thank you, sir.

Chris Sulimay: John?

John Palmieri: No, I love the content today. I mean, you know, we’ve talked about this extensively amongst the three of us. Leadership is [00:29:30] such a big deal, right? And I think it’s easy to go up there and say, “hey, be a better leader!” and for many of us we sit there and go, what does that look like? How do I do that? And I think that these two podcasts, we’ve done one earlier today on the seven leadership gifts. And then the four personality types. Start to break that down and I’ll use your language Brian, it breaks it down to the fundamentals because I think one of the abilities we have is how do we help salon owners? How do we help people become better leaders? And we’ll break it down into fundamentals. We’ll [00:30:00] share our experiences that we have, whether it’s here through the podcast or other venues that we’ll share with you in just a moment. But we’re here to help and we’ll share the experience. And Brian’s here to share what he knows as well.

Brian Purview: And one thing I would like to speak to so that people hear this, I should have said this, but through 28 years of me watching, most salon owners out there come as hair stylists first and just the way that God made stylists, most [00:30:30] of them are not natural lions. That’s the least, if you look, if I really break it down, I think the highest majority are otters, golden retrievers, then beavers, then lions. There are very few lions out there. But one of the things through 124Go is that we can… Because we all possess a part of all four of these personalities. One of the things that we can do is help those that aren’t natural lions to become better leaders. [00:31:00] And that’s one of our goals today.

John Palmieri: Yeah. Following up on the same thing that you just said about the four personality types, I’m looking at the seven leadership gifts. You had pointed out that leaders tend to be really good administrators, really good exhorters and givers. Stylists tend to be compassionate, servers at this I’m giving there too, but there’s that little bit of differentiation between what makes you a really good stylist and what makes you a really good leader. We have that, it seems [00:31:30] from what you’ve explained, we have that shared piece of being a giver. And maybe rather than trying to focus on what makes us different, meaning, you’re an administrator, I’m more compassionate, let’s focus on that middle ground, which is the giver. Because if I as a leader have that giving and you as a stylist have that now we have both something we can share. Right?

Brian Purview: Exactly, exactly. That’s a good point, good analogy. So, I love that. Chris, any thoughts from you?

Chris Sulimay: Yeah, fantastic. I think I would say stop [00:32:00] the fight, like I think owners in general, we have this idea that we need to be it all. We need to have it all, our downfalls, we’ll be the first person to beat the crap out of ourselves when we fall short, things aren’t perfect. And through no choice of my own,  I think through that corporate experience that I had the opportunity to have most [00:32:30]
hairdressers won’t have that experience, I was initiated by fire into the realization that a leader really is a servant. I think I went in kicking and screaming, but I came out the other end of that with a real solid understanding of what that means. It doesn’t mean you’re a doormat, it doesn’t mean, but it does mean that the best leaders push people up and they typically, if you were to ask [00:33:00] the people they did it without, they did that on their own, that’s great leadership to me when, you know, I mean, I learned from you a lot, but I spent a lot of days with John and John can be in a room that he set the whole thing up and nobody even, I don’t know how much of the room really knows how much work he did behind the scenes. And he never puts his hand up to say, “by the way, guys, I set this whole thing.” So, I’ve [00:33:30] seen that demonstrated enough to have a real appreciation for the amount of humility that it takes, to drive yourself into that role. And so, salon owners I think just need to stop the fight of, “Hey, I don’t need to be the best at everything and I don’t need to have the spotlight, that’s probably my natural position, but I’ve learned to step out of that role.” And I think most owners probably could take a page out of that book.

Brian Purview: And I wanted to say, Chris, if I could, sometimes [00:34:00] you say Brian has six salons, all this other stuff, but here’s the deal, every day I still make mistakes. Every day there are challenges and sometimes they’re magnified by the size of what we have and things that we have to figure out. So, we are all as owners in this together. We have daily challenges and we daily mess things up, but we can overcome those things. And so, I love the opportunity to work with people so that we can overcome those together.

Chris Sulimay: Yeah, that’s fantastic. So, if you enjoyed what you heard [00:34:30] today, please subscribe to our podcast, that would do us a big favor. And what else do they need to do John?

John Palmieri: They need to go to their favorite podcasting app.

Chris Sulimay: Favourite app.  

John Palmieri: -and they have to give us a

Chris Sulimay: wicked-

John Palmieri: -wonderful, good review.

Chris Sulimay: Wonderful? Wicked! [laughter]

John Palmieri: Well, you know, I’m trying to find a new name for my style.

Brian Purview: trying to learn new words

John Palmieri: I’m trying to learn new words. What I was going to say, even better, if you can write us a swell [00:35:00] review, five stars would be awesome. I’m just saying.

Chris Sulimay: That sounds fantastic. You can also find us on Instagram @124.go as well as on YouTube at 124go and we really appreciate you listening. Again, Please subscribe. Thank you so much and until next time, see you later. Bye everybody.